Get in Touch with Hevipet Store

We'd love to hear from you! Whether you have questions about products, need help with an order, or just want to share a cute pet photo – we're all ears (and paws).

📍 Visit Our London Base
Hevipet Store
42 Pawsome Lane
Shoreditch
London, EC2A 3DX
United Kingdom

(Please note: This is our warehouse and office – visits by appointment only)

📞 Give Us a Call
+44 20 7946 0138

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

📧 Email Us
General Inquiries: Mehrab.heydari.2486@gmail.com
Orders & Shipping: Mehrab.heydari.2486@gmail.com
Returns: Mehrab.heydari.2486@gmail.com
Partnerships: Mehrab.heydari.2486@gmail.com

💬 Live Chat
Prefer typing? Click the chat bubble in the corner of our website for instant messaging with our team.

🐾 Social Media
Follow us for pet tips, new products, and adorable content:

Instagram: @hevipetstore
Facebook: /hevipetstore
Twitter: @hevipet
TikTok: @hevipetofficial

📬 Newsletter
Sign up for pet parenting tips, exclusive offers, and early sale access!

[Subscribe Form]

Emergency After-Hours Support?
For urgent order issues outside business hours, email us and we'll respond first thing next morning.

We typically respond within:
- Email: 2-4 hours during business days
- Phone: Immediate during business hours
- Social media: Within 24 hours

Your pet questions matter to us. No question is too small, no concern too trivial. Reach out anytime!

Hevipet Store – Here for You and Your Pet, Always 🐾